Mailchimp what is the difference between unsubscribe and delete

Can you tell us more about your experience today? Sorry we couldn't be more help. Can you tell us about your experience today? It's possible to delete a Mailchimp audience, but we don't always recommend it. Learn more about permanently deleting an audience from your account. Get the job done with a pro From training to full-service marketing, our community of partners can help you make things happen. In this article, you'll learn how to delete contacts from your audience.

Before you start Here are some things to know before you begin this process. Export your audience before you perform any bulk actions. Anything you delete from your account is permanently removed and can't be recovered. How it works When you delete a contact, it erases their personal information and anonymizes their data in your reports. Delete contacts There are two ways to delete contacts: You can navigate to the Data Management Tool page and choose one or more contacts to remove, or you can delete a single contact from their profile page.

From the data management tool To delete one or more contacts from the data management tool, follow these steps. Click the Audience icon. It was easy to find what I was looking for. I could easily scan a help article to find the information I needed. The help articles are easy to read. The help articles helped me resolve my issue. Mailchimp is easy to use. I just love Mailchimp! The help articles don't make sense.

I wish there was a video that showed me how to do this. What I'm trying to do in Mailchimp doesn't work the way I think it should. It was hard to find what I was looking for. I never found what I was looking for at all. I have to contact Support to resolve my issue for example, an account or billing problem. Submit Feedback. Delete Contacts Learn how to remove one or multiple contacts from your audience.

Then I subscribed again through my Shopify website. In Shopify I do see that I am signed up to e-mail marketing again, unfortunately in Mailchimp the contact is still archived and there is no activity whatsoever.

Hi Keen, Mailchimp continue to change how unsubscribed and deleted contacts are treated. Do they then receive the welcome email that new subscribers get? Hi Matty. Contact Gary. Found this useful? Please share:. Watch Gary in action. Gary frequently adds Mailchimp instructional videos to his YouTube channel.

Subscribe to keep updated. Is there no way I can have them in my audience again? If someone has contacted you to ask about resubscribing, send them a link to your signup form.

Hi Kelly, what error message was shown on the signup form when you tried to resubscribe? Hi Gary What happens to an archived contact when they subsequently re- subscribe? Does that contact automatically become active again? Hi Gary, can you delete Archived Contacts at a later date, and if so how? Do you have any thoughts on how this is possible? Leave a Reply Cancel reply Show more. Click Manage Audience drop-down and choose Manage contacts. Click Unsubscribe people.

Type or paste in the addresses you want to unsubscribe in the Email addresses field, and click Unsubscribe. Note When an address is manually unsubscribed from your email marketing, we don't send them a confirmation email or unsubscribe notice. Technical Support Have a question? Paid users can log in to access email and chat support. Log In. Was this article helpful? It was easy to find what I was looking for. I could easily scan a help article to find the information I needed. The help articles are easy to read.

The help articles helped me resolve my issue. Mailchimp is easy to use.