Where is whataburger headquarters

Bagels, among others. Shari Biediger is the development beat reporter for the San Antonio Report. More by Shari Biediger.

Skip to content Whataburger announced layoffs and furloughs across its stores in 10 states Monday in response to the coronavirus pandemic. Love to go to Whataburger but my senior group is considering a change. How come is there an employee working out in rain whit out a jacket just wondering how come and service has dropped off inside make me wonder how you treat your employees. What in the world has happened to your store in Palestine Tx.? Today and several days past, you only had 1 person taking orders.

Then this person is delivering orders. You have more competition than ever in Palestine and it seems like you are trying to run customers away. Hi my name is Stephanie and your Whataburger store on Fuqua in Houston Tx has let me down once again!

You have a problem at your Austin Hwy. My son went through the drive thru lane, then after he pulled away, checked the order. The order was wrong. When he got home, he apologized for taking so long. Well, when I got my food out of the bag, they had gotten the order wrong again!!

I called the location and asked to speak to the manager…. I asked again….. I told her what happened……dead silence……. The Whataburger in Kaufman Tx is not wearing masks or gloves. Not even the manager. This is not safe. They are not taking the covid19 serious. I hope management will tell them to be safe.

The Whataburger restaurant in Spring, TX continues to serve cold burgers and fries every time I go there. I went on November 9th and was served a cold burger and fries. The second burger prepared was raw pink on one side and the bun was soggy. This location used to be really good and I ate there a lot. However, that is not the case now. Apparently the manager is not doing their job ensuring the food being served is hot and cooked properly.

I will NOT go to this restaurant anymore, as I am tired of their sorry food. I find it very disgraceful that the Whataburger, being started in a Military town and then moving to San Antonio, a very dependent Military town does not offer not honor active and veterans who have identification cards a discount like so many businesses do. Since Whataburger was taken over by Chicago investors, they have taken away Military discounts unless you are in uniform.

That is an insult to all Retirees, Disabled Vets, and spouses. No privileges, no business with me again! Shame on YOU!! Comment 4 I think Whataburger is at a crossroads in which they either get better or they go down in the history of terrible service and bad product. I told the manager that the policy was stupid that their was a man eating in their dining room with a pet rat on his shoulder that every employee had seen. I wrote a complaint to Whataburger 6 days ago and asked for a response. They did not care enough to respond.

I can think of several ways around the health code issue off the top of my head. Was on a brief 30 minute lunch, had to wait in 2nd line behind 3 cars. Finally made it, was happy to get my patty melt combo. All smiles, until the young lady, for not apparent reason at all, dropped by bag in my window and walked off with my credit card in her hand, I attempted to pause the young lady walking away, back turned to me, with MY CREDIT CARD in hand just to ask if I can have napkins and ketchup.

A simple request. How do you talk to someone when they are walking away? It felt like she had a problem with me personally the way she dropped my food in my window, or maybe she was having a bad day. Ask what happened, apologized, offered the next meal free. I demanded my money back, she said gave me the burger! She handed me my card then pulled it back, taunting my like a bully, like on that Progressive commercial with the old man who has a dollar on the fishing pole. This is not GOOD and will potentially cause an array of issues which can very well spiral out of control quickly.

This location is close and convenient to my home and I love Whatburger. The staff at this location is never consistent, always new people, perhaps as a result of bad management. I called the location on Eastchase in Fort Worth where this occurred to ask for a point of contact to voice my complaint.

You cant be serious! Whataburger you have to be careful who you let represent you as a manager. I will be taking all necessary actions to make sure the issue at this location is addressed.

I went thru drive thru and I notice the line was long, but I know that most of them are. When I opened my bag to eat my food my large fry I order was half full and my onion rings from my other meal where soggy and cold. I asked for Monterrey jack cheese and American cheese and i got charged for both but only got one. I guess she wanted to be the one who was right.

She was very rude and unprofessional. Human Resources should take a close look on this. My husband was thrilled when one finally opened in our area, its his favorite. We however still live a good drive up a mountain in Placitas, NM. Until last night when he decided to go down and pick up dinner from Whataburger instead of us cooking.

When he got home I immediately picked up that he was very upset. When I asked he said nothing was wrong. As my husband is a Frail Type 1 Diabetic, and so I assumed he just needed to eat something. My husband went ahead and started eating while I was finishing up what I was doing first. YES, you heard correctly the hamburger was raw, red, not pink red! He then proceeded to explain that he had waited 30 minutes in the drive thru for our order.

He said the wait was ridiculous to begin with, and then they werent apologetic for the wait. So after a long drive up and down a mountain, a 30 minute wait and inconsiderate awful customer service at the drive thru. Now, he took a bite into 2 uncooked hamburger patties in his hamburger. Which now being an insulin diabetic on an insulin pump can be very dangerous once they have calculated their blood sugar, insulin and carbs they are about to consume.

This is incompetence and disrespect as it fullest in my eyes. I actually thought that there was a possibility that only his was uncooked. What seemed like forever but he finally ate something else I made him. And I by then was also extremely upset, asked him for the receipt and called but was disconnected twice. This is absolutely unacceptable.

And after I had seen two uncooked, red hamburgers I got so sick to my stomach I vomited. It was absolutely disgusting!! I have worked in the food industrial throughout my life and these practices are unsafe to the public.

My husband being a little upset when he got home was now irrevelant. Trying to get him feed without him ending up on the floor in a seizure in a diabetic low or worse was now the priority. Which would have involved , an ambulance and ride to the ER and an extented stay at the nearest hospital. Your toying with peoples well being when you work in the food service industr. They need to be properly trained and to have the mindset as if they were cooking for themselves or their own children.

Its not safe nor is it fair to the public!! Until now that is! Its goona take a lot of apologizing, or alot of bribery to return to Whataburger and give them our business again!! Does going back down the mountain and up again… Only to pick up an order for two cooked hamburgers that should have aleady been cooked to begin with sound rational to you??!! I appreciate your attention on this matter. Treat customers as you would want to be treated and respected.

The young manager, Marty, greeted us with a smile and proceeded to wait on us with the same smile. We just want him to know he made a positive impact on our dining experience. Whataburger in Amarillo, TX needs someone to take a hard look at their quality of service and their attitude. Service is the slowest of any fast food I have ever been to. Side of sausage gravy consist of a 4 oz cup with 2 oz of gravy.

Was asked to pull around front and someone would bring out my order. After 13 minutes I walked in to the register and there was my sack. Food was cold. This is not the first time something like this has happened. It is just the first time I have taken time to send you a message. PS Whataburger has been my favorite fast food since Hate to see managers run it into the ground.

Im sure I wont get a reply but here goes. Went to whataburger on 4th street near frankford in Lubbock Tx. Placed my order in the drive thru. Go to pay lady says there out of gravy would I like something else, I said no that was ok.

So I look at my receipt and I was charged for the gravy anyway. So when I drive to next window to get the food, I mention it to manager, and told her it was ok dont worry about it. She hands me my food and of course I check it. Only a handburger no onion rings or pie. So I tell her and of course they say there sorry and correct the mistake.

So I thought. Get home and I have onion rings but still no pie! To far to go back. Ive always said if you dont like to deal with people dont work at a fast food place!! Walmart is always hiring stockers. So frustrated! But this is probably not going to be read anyways!

I usually stop at the Whataburger at Grissom and Timber Path. I answer no thanks and the discover that no napkin is included in the bag. What does it take just to get a napkin! Is there ANY quality control at your stores. We are putting it up for sale and wanted to know if you are interested in purchasing. Our order was so screwed up. By the time we got through the drive thru,got our order started heading back to work,it was to late to turn around and go back.

I called to inform management and was hung up on twice. This is beyond unacceptable. You pay your hard earned money just to receive sub standard food quality. I do hope this issue gets resolved. I go to this Whataburger every morning before I go to work located at N.

Loop West Restaurant 89 and October 15, at approximately am I notice an employee her name is Deneese and from the time I was their til am she was working very hard tending to customers and most of all she was cleaning in a very efficient manner. She never ask her employees to help she just took it upon herself to keep this restaurant clean and that she did.

I hope one day for her to have her own Whataburger Restaurant where she can be General Manager because I know that restaurant will be clean at all times. In Gonzales whataburger my husband went to get his order that got messed up up the night before.

That is my husbands favorite place to eat now he swears not to eat there. He asked for his money back and they refused. The managers are rude to the employees, i heard the top manager tell one of her employees she was gonna break her face for just joking with her. They are very disrespectful…. Whataburger is a great place to work its just specific managers make it stressful.

I have never spoken to a rude manager before till today. I called to tell them that I found a hair in my burger and my husbands burger was raw and the manager acted like nothing was wrong. It took them forever to answer the phone and when they finally answered they did not say the business they answered it like they are at home. I am never eating there again. This is a definition issue. You sell pieces not slices. I doubt you make purchases this way. You should always ask otherwise you are fooling the customer and this is unethical business practice.

This gives the customer the ability to decide. Also three pieces of bacon raises the price of a Whataburger almost 30 percent. I doubt customers know this. Your company advertises that there are numerous ways to add to the burger order but does not advertise the predatory pricing associated with this choice.

Please forward my comments to your corporate office. I specifically asked NOT to be contacted yet you contacted me anyway. Another poor business action. I would like to apologize for the poor attitude you received from my employee, I would ensure I take appropriate action. I would hate to lose a customer for a simple confusion.

I hope you come back and visit us again. Once again I apologize for the confusion and the poor attitude you received from my employee. My grandson worked for your company in Houston in August and the manager is refusing to send him his last paycheck. He is being told first he needed to pick it up, knowing he is in San Antonio. My question is should we contact the labor department in order to be paid. He worked at w Mountain Houston rd.

My experience with Whataburger reflects everything negative that I have read on the Internet. The solution starts at the top, it is obvious that the upper tiers of management are more concerned with protecting their comfortable jobs than solving a growing crisis within the various profit centers.

If proper management were the norm, enough control would be exercised to put a top to most of the inexcusable conduct I and others have experienced. It is a total waste of time trying to intelligently communicate with people who absolutely will not listen and hide behind inane corporate policy.

Is it safe to dine at Whataburger, relative to the manner in which business is being conducted at all levels. Today I called the customer relations department of Whataburger to voice my concern for the inability of an employee to properly process an order. After speaking with a representative who seemed unconcerned and very unhelpful I asked to speak with a supervisor. I can only hope her attitude is not reflective of company policy! Those of us who buy the product provide the corporate income and our concerns should be taken as constructive criticism.

Got my order wrong twice aND was quite ruse about fixing it. Manager was nice but counter was not. Off Eastchase in Fort worth. I recently visited your location on South padre Blvd. Whilie there went to the rr and realized I had left my phone behind as a employee had gone in after me name Kate and stole the phone.

Nothing was done about it. I am 8 months pregnant and have a high risk pregnancy and can not be without a cell phone. I waited with my family for about a hour to see if she would return my phone, while waiting one of my relatives noticed a Hispanic male with tattoos on his arm walk up to the counter without placing a order pick up a Whataburger bag and ran out of the building with it.

I would like something to be done about this I have since placed a police report with South Padre police department. I have also contacted Whataburger corporate office with no success or help. After rangers game me and my wife visited the whataburger in arlington tx off of the interstate beside the taco bell.. Not sure of the exact location. An african american employee spilled a drink splashin on a gentlemens boot she sisnt even bother to say im sorry or anything.

She walked up to the front counter and told the staff their was a spilled drink and that she was on break and wasnt cleaning it up and went and sat back down. We had already left before it was cleaned up. After seeing all of this going in and the flustration i walked up front and asked an african american girl to make out order to go. As we were standing and waiting she dropped our sack of food picked it up and was about to serve it to us.

I asked her if it was our food and she said ya. I told her i did not want it she could keep it and i wanted a refund. I asked to speak to the manager which was a korean lady. I told her she needed to get her staff under control and she stated she couldnt help everything that goes on.

It was a very terrible visit and hope this may help this place out to get some better employees. Great , fresh food, great service, good people! I wish more people could experience the location here. I been to the one in arlington tx on north collins in arlington they service was bad o.

The service was vrey bad. I have been other store and it was great. There no service and the restroom was bad. Something change about about store. What happen to the order you purchase that will come to your tablle and you have you number. I went up to get my food with my boss man and we had ask and order for ketch-up for the frenchfliies. The store was not clean. We had to use napkins to cover the table.

This was very wrong for this store to do this. I will try this store again but something has to change. Came into your location at 48th and Broadway unit around 2 am April 29th Everything was great besides the manager whom name is tyehsa.

The service from your employees was great. But this manger has a really nasty additude towards customers an your employees I could hear her yelling at them over questions they asked. I hope yall can sort this out or you may just lose my business. Really unpleased with this manger. Hyundai Headquarters California. Speedway Gas Corporate Office Indianapolis.

Golden Living Arkansas Headquarters. Quality Auto Sound Corporate Office. Campus Crusade For Christ Headquarters. L Occitane Group Headquarters. K12 Inc Headquarters. Builders Firstsource Inc Headquarters.